This document is intended to give a brief cause of error messages written in the jde.log when a certain business function is requested from an application or a business function.
Two main errors may occur:
Error Codes from the jde.log
| Error Code | Error Description | Cause | How to Resolve |
|---|---|---|---|
| COB0000006 | COB0000006 - No Function name passed. Business function load failed - BAD LIBRARY - BAD FUNCTION |
In calling jdeCallObject() the 1st parameter Function Name is missing | Capture the Call Object kernel log that specifies the problematic business function then check jdeCallObject() API |
| COB0000007 | COB0000007 - No BhvrCom passed. "Business function load failed (Bad BhvrCom) - szLibName - szFunctionName" |
In calling jdeCallObject() the 3rd parameter lpBhvrCom is NULL | InBhvr() is not performed correctly |
| COB0000008 | COB0000008 - Could not retrieve BLC Header. "Business function load failed - BAD LIBRARY - szFunctionName" |
Failure in getting the library name from the BLC spec (or, jdeblc). | Build package including problematic business function. Problematic bsfn can be retrieved by capturing valid jdedebug (call object kernel log) |
| COB0000009 | COB0000009 - Allocation failure | Failure to get the object key | |
| COB0000010 | "COB0000010 - Allocation failure" | Occurs when the library is not found | Check parent DLL |
| COB0000011 | "COB0000011 - Library load failed szPathLibszFuncName function Error = GetLastError() " "Business function Library load failed -szPathLib - szFuncName" |
Failure to Load Library | Check package build process Check file permission for library (read and execution have to be allowed for all) |
| COB0000012 | "COB0000012 - GetProcAddress failed szLibszFuncName function Error = GetLastError() " "Business function load failed - szLibName - szFuncName" |
A certain business function is not found in the library defined | Compile a specific BSFN or build package. For example, COB0000012 - GetProcAddress failed CFIN.dll function _F0911FSBeginDoc@12 Error = 127 Compile B0900049 - F0911FSBeginDoc through OMW |
| COB0000013 | "COB0000013 - No DsTmplate." | DSTmpl Spec was found, but template is NULL | Build package to create another set of dstmpl specifications |
| COB0000014 | "COB0000014 - Could not retrieve BLC Header, running locally." | GetModuleName() failed | Coexistence Environment |
| COB0000015 | "COB0000015 - Failed to open table F0094." | jdeChgWorldLibl() failed to open F0094 where Library is defined | Coexistence Environment |
| COB0000017 | "COB0000017 - Invalid library list entry." | Coexistence Environment | |
| COB0000019 | "COB0000019 - Environment not found." | Able to access F0094 but environment not found in F0094 (F0094.LL) | |
| COB0000018 | "COB0000018 - Could not retrieve BLC Header." "Business function load failed - BAD LIBRARY - szFunctionName" |
Error given when a certain business function is not found from BLCSpec (jdeblc) | Build package to create/correct blcspec |
| COB0000019 | "COB0000019 - Could not retrieve Data Structure Format for fcn szFunctionName structure szDsTmplName." | Failure to get associated data structure information from DSTMPL spec | Build package to correct DSTMPL specification |
| COB0000020 | "COB0000020 - No DsFormat." | jdeBuildDSBlobFormatEx builds a "blob format string", which describes the layout of the DS so that it can be converted for different architectures (byte ordering, structure packing, etc.) It also delivers to AutoPilot a description of the data structure's format and field types (which is more info than is in the blob format string). | Verify it through Data Structure design |
| COB0000069 | "COB0000069 - jdeGetRemoteMsgHandle failed for szServerName. May cause problems on the application server if the process needed this auto commit user handle" | 1. In getting the remote message handle here so to check the status of the server and handle it appropriately. 2. If there is no cache on the server, free the remote user (this really just cleans up client side structures since the jdenet_k containing the remote user handle is gone. Then get new remote message handle. A failover needs to happen because the main server has gone down. (When there is more than 2 logic servers and if it fails to get handle for Secondary server) 3. Secondary Server is down, so run locally. Possibly the business function runs too long and hUser is still in use, then free it try to get new handle 4. Try to reconnect |
Determine offending interactive application or business function |
| COB0000070 | "COB0000070 - Either pServerUserData (pServerUserData) or "pServerUserDataAuto (pServerUserDataAuto) is NULL. Because of this, the server status cannot be equalized and this may cause BSFN problems on the enterprise server. | Equalize the server statuses for the AutoCommit and ManualCommit data structures. This way they will always be in sync with respect to the status of the enterprise server. | |
| COB0000120 | "COB0000120 - Business function (szFunctionName) (calling (szFunctionName)) passed NULL error map (but specified nErr to CallObject!" | Mismatch between pErrorMap (pointer to error map info; stored in the BSFN stack) nNumMap (the count of errorMap objects). For example, there is no error map but nNumMap is specified. | Look for calling business function and search for existing bug to resolve issue. Refer example below for this message. |
| COB00000250 | "COB0000250 - Business function 'szFunctionName' is mapped to run locally. This is a web server and cannot process local business functions. To fix this, correct the OCM." | A certain business function is mapped to run Locally (which is JAS) through OCM mapping | After identifying function name, correct OCM mapping |
| COB0000250 | "COB0000250 - Unable to register BSFN information. Text is too long! Function=szLocalFunc, Library=szLocalLib, File=szLocalFile, Machine=LOCAL" | In writing jdedebug.log, there is no room for writing string value. | Informational |
| COB0000450 | "COB0000450 - Business function szFunctionNameszServerName is causing problems on server ." "Contact your system administrator to either change OCM or fix the problem with szFunctionName") |
When it runs remotely, if this is the second retry to the same server, return failure. Most commonly, jdenet_k falls into error/zombie |
Capture jdedebug.log and contact GCS |
| COB0000451 | "COB0000451 - There has been a problem with a jdenet_k process on server szServerName. The user must exit this application all the way to the menu and restart it. | A certain business function fails to return. | Trace jdedebug.log as call object kernel is dead |
| COB0000452 | "COB0000452 - There has been a problem with server szServerName. The user must exit this application and restart it, then all processing will switch to szSecondaryServerName. | Occurs when a request is NULL | |
| COB0000453 | "COB0000453 - Attempting to reconnect to clustered server szServerName. | Error occurred in connecting to clustered server | |
| COB0000454 | This is an appending message which results from a Load Library Failure. Actual message in jde.log may be, "COB0000454 - The Business Function Library szLibName could not be loaded on server szServerName. Because of the unknown cache-state on the server, you must exit this application all the way to the menu. Please notify your OneWorld System Administrator to have the problem corrected before attempting to run the Business Function szFunctionName again." |
||
| COB0000455 | This message will be appended when it fails to get ProcAddress as below, "COB0000455 - The Business Function szFunctionName was not found in the Business Function Library szLibraryName on server szServerName. Because of the unknown cache-state on the server, you must exit this application all the way to the menu. Please notify your OneWorld System Administrator to have the problem corrected before attempting to run"" |
||
| COB0000455 | "COB0000455 - CallObject error - JDB_AudtingOn failed. Setting audit flag to FALSE" | CFR - check if auditing is on | |
| COB0000601 | "COB0000601 - invalid parameter." | Through GetBFPath() it fails to find Business Function path | |
| "UNKNOWN" | "On szServerName, calling Business function szFunctionName from Level 1 for UNKNOWN USER. " | In Multi-threaded Call Object Kernel Configuration when it did not return correct cache information | Capture jdedebug.log and analyze it after identifying the offending interactive application |
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Arguments for jdeCallObject():
| Arguments | Description |
|---|---|
| szFunctionName | name of business function to invoke |
| lpBhvrPtr | OBSOLETE pointer to business function; not present in V2 interface. Contained pointers, not a good idea in a shared memory environment. |
| lpBhvrCom | new version BSFN structure pointer. See next item |
| lpVoidInfo | hold error info returned from BSFN. This and plBhvrCom area generally created in jdeCreateBusinessFunctionParms (see below) and freed right afterwards |
| lpDs | pointer to business function's data structure carries data into and out from BSFN. |
| pErrorMap | pointer to error map info; stored in the BSFN stack |
| nNumMap | the count of errorMap objects |
| szLibName | name of library containing business function |
| szExeLocation | over-ride of default run location |
| nRetryCount | (formerly nFlags) used to indicate depth of retry |
| recurse | a recursion depth counter |
| lpCout | NULL in normal use; during unit testing points to a structure for commanding/tracking/returning debug data. Linked list, added to for each recursive call - linked structures need to eventually eventually be freed back to the heap |
Example:
| idReturnCode = jdeCallObject(_J("GetSoldToBillingInstructions"), \* szFunctionName *\ NULL, \* lpBhvrPtr *\ lpBhvrCom, \* lpBhvrCom *\ lpVoid, \* lpVoidInfo *\ (LPVOID)&dsD4200100, \* lpDs *\ (CALLMAP *)NULL, \* ErrorMap *\ (int)0, \* nNumMap *\ (JCHAR *)NULL, \* szLibName *\ (JCHAR *)NULL, \* ExeLocation *\ (int)0); \* nRetryCount *\ |
: Last two parameter can be omitted as appears above
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Returns (or return value when a certain BSFN returns or return()):
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Example of message in logs
This section is to describe example of messges in jde.log which is the result of callobject kernel.
Example 1: COB0000120
Message in JDE.LOG:
First of all, analyze components of message:
2736/3320 WRK:JDE_USER_077940E8_P31113 Thu Oct 20 12:09:58.610284 Jdeerr.c1775
COB0000120 - Business function (F3111WOIssuesEditLine) (calling (CacheProcessDualUnitOfMeasure)) passed NULL error map (but specified 1 entry) to CallObject!
As-Is Code:
jdeCallObject (_J("CacheProcessDualUnitOfMeasure"),
NULL ,
lpdsInternal->lpBhvrCom,
lpdsInternal->lpVoid,
(LPVOID) &ds4101450A,
(CALLMAP *) NULL,
(int) 1,
(JCHAR *) NULL,
(JCHAR *) NULL,
(int) 0);
: For this example, 7th parameter is specified as (int)1 pointer for CALLMAP is NULL so this syntax is not valid
How to resolve message: