| Purpose |
| Troubleshooting Steps |
| Multiple Voucher Multiple Supplier Error |
| Error ID 1912 - "Duplicate Supplier/Invoice Number" |
| Multiple Voucher Multiple Supplier Issues |
| Question 1: Why can we not see Business Unit (MCU) in this program? |
| Question 2: Where does the Business Unit (MCU) value come from? |
| Question 3: When user clicks the "I" (jdeabout button) while running P041017 what causes it to say it is running a version of P041017 that doesn't exist in Interactive Versions? |
| Multiple Company Single Supplier Questions |
| Question 2: Why is the delete button greyed out and inactive in the Multi Compan-Single Supplier application (P041016)? |
| Question 3: Why does the General Ledger Post (R09801) fail to create Intercompany entries for vouchers entered through the Multi Company-Single Supplier application? |
This document helps troubleshoot Multiple Voucher Single Supplier and Multiple Company Single Supplier issues within EnterpriseOne Accounts Payable.
CAUSE . . . . The Accounts Payable constants record has been setup with DUPLICATE INVOICE NUMBER EDIT set to H (Hard Error). Another document with the same number and the same supplier already exists in the file.
RESOLUTION . . You must change the invoice number or supplier number to a new number.
Scenario: Why does the Multi Voucher Multi Supplier (P041017) application trigger error 1912: Duplicate Supplier/Invoice Number?
Solution: The Multi Voucher Multi Supplier (P041017) application is designed to quickly enter multiple records, but it does have limitation. For example, you cannot use the program to enter vouchers with multiple pay items (for either the AP Ledger or the GL Distribution). Therefore, each line item that is entered is considered a new voucher. If you have the AP Constants (P0000) field Duplicate Invoice set to H, the system issues hard error 1912: Duplicate Supplier/Invoice Number and requires that you enter a unique invoice number. The reason for the error is because the system is attempting to create 2 vouchers with the same invoice number.
Answer 1: This application is a single step entry program for quick entry. This program will not display the business unit within the header nor the grid detail lines. If you need to change the business unit value (RPMCU) use Standard Voucher Entry (P0411).
Answer 2: The Business Unit (MCU) value defaults in from the Supplier's address book master. When using the Multiple Voucher/Single Supplier entry program, this value cannot be changed.
Answer 3: The version of P041017 comes from PO tab "Versions" in P0411. In the Event Rules for the Add button clicked function on the Supplier Ledger Inquiry screen there is a form interconnect designation what to call. It is coded to the PO APVoucherVersion. Which is the name of Processing Option One on the versions tab of the P0411.
Answer 1: Confirm that data item BALJ is matching to Oracle's settings. If data dictionary changes are needed to correct, see Tech knowledge Deploying Data Dictionary Changes.
Answer 2: The Multi Company-Single Supplier (P041016) voucher entry program does not include the necessary logic to void individual pay items. Use the Standard Voucher Entry application (P0411) to void Multi Company-Single Supplier vouchers.
Answer 3: Vouchers created through the Multi Company-Single Supplier application (P041016) have a one-to-one relationship between the general ledger distribution and the accounts payable offset. Therefore, entries are always in balance for the company. The system creates intercompany entries only if the expense or liability accounts used for the automatic offsets are from different companies.