| Purpose |
| Troubleshooting Steps |
| Common Errors or Issues |
| Question 1: Why does attempting to change the Approver Number on a logged voucher in Standard Voucher Entry (P0411) trigger a PBCO error? |
| Question 2: Why does the preliminary distribution account for a logged voucher trigger a posting error when it has a Posting Edit Code of M? |
| Question 4: Why is a User getting an error of "Pay Status Invalid" when redistributing a voucher? |
| Question 5: Why does the Multiple GL Offset Entries Invalid (Error ID 107Z) appear on the Calculate Withholding report (R04580) when processing logged vouchers? |
This document helps troubleshoot Logged Voucher errors and issues within EnterpriseOne Accounts Payable.
Answer 1: The Approver Number (data dictionary item SNTO) can be changed using Speed Status Change (P0411S) without triggering this error.
Answer 2: If the preliminary distribution account as determined by the AAI item PP has a Posting Edit Code (data dictionary item PEC) of M (Machine Generated Only), it will render errors because the preliminary distribution entries are not AE documents. To use this account as the suspense account for logged vouchers, it cannot have a Posting Edit Code (PEC) of M.
Answer 3: When a logged voucher is originally created and posted, records with a Document Type (data dictionary item DCT) of PL and AE are created in the General Ledger (F0911) with ledger type as AA. When a voucher is redistributed into a foreign currency, it becomes a multi-currency document. When this document gets posted, records are created for both the AA and CA ledger types. After this document is voided, posting the voucher causes the system to create reversal entries in the General Ledger (F0911) for each automatic entry (AE). Because it is a multicurrency document, the system tries to put reversals using both AA and CA ledger types. In this case however, the original AE does not have a matching CA record. Nonetheless, the system still creates a reversal for this non-existent record, which causes an out of balance situation.
Answer 4: If a user receives the following error:
Pay Status Invalid: A form level error has occurred. CAUSE: The entered pay status is invalid. Pay Status P (Paid) cannot be entered unless the Open Amount is zero. Pay Status # (Payment in Progress) is reserved for AP payment processing and A/R register processing.
it is because Processing Option 2: Pay Status for the Work with Voucher JE Redistribution (P042002) is incorrect. Try setting this processing option to A (Approved) and redistributing the vouchers again.
Answer 5: Calculate withholding does not process logged vouchers when the Use Suspect Account flag is active in the company constants (P0010). Withholding tax calculation does not support multiple GL offsets. Use Standard Voucher Entry as a workaround when suspense method is active.