Auto-approval is not working in EneterpriseOne tools release 9.1.4.7 when submitting requisition through P43E10 (Add Requisition) though threshold amount is within auto-approval range.
Simplified routine for auto-approval:
P43E10 (Requisition Orders)
---| Click "Submit" Button
------| Click Save button at Post Commit event of TP Subform (W43E10C)
---------| B43E1400 (SubmitForApprovalRequisition)
------------| B43E1403 (LaunchWorkFlowBSFN)
---------------| STARTWFProcess
------------------| (ROUTER) N43E1300 (WorkFlowRTR)
---------------------| Send Message Extended (APPROVEMSG to approver) ***
---------------------| (STARROUTE) N43E1300 (ApproveRejectUPD) ***
From this diagram Auto-Approval took place through N43E1300 (ApproveRejectUPD) after sending email message to the first approver. However jdedebug.log reads that your workflow kernel is not able to send out message Send Message Extended (APPROVEMSG to approver) because it is not able to get valid distribution list. As a result, it is not able to call ApproveRejectUPD.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create an Address Book record for the Distribution List, Search Type = DL
2. create a Business Unit level Approval Authority for the 50000 BU ( Job ), using the new Approver Group and type = RSS
3. click on edit Distribution List and add the two approvers
Approver 1 threshold = 0
Approver 2 threshold = 10,000
4. sign in as Approver 1
5. key a requisition, for the business unit 50000
6. add to cart and submit the requisition - note the submitted requisition number
7. open Requisition Inquiry application, click Find to show all requisitions for this user
8. click on grid row for the new requisition, click on the Review Approvals button
9. form opens with Role set to Originator
10. Requisition status is Submitted, Approver is Approver 1 ( which is the originator ) and Approver Action is Unopened.
Issue is reported through <Bug 16212379> : RSS APPROVAL THRESHOLD ROUTING ISSUE. Note that this is tools bug not application bug.
To fix this type of problem, upgrade tools release 9.1.5.2 and above.
For detail, refer to <Bug 16212379> : RSS APPROVAL THRESHOLD ROUTING ISSUE. Note that this is tools bug not application bug.
<Internal_Only>Note that Auto-approval is not working in 9.1.5.5 so if possible supply client with POC </Internal_Only>